Wrong Energy Tariff / Billing Error
EnergyYour energy provider is charging you on the wrong tariff, overbilling, or not applying agreed rates.
Common with: British Gas, EDF Energy, OVO Energy +2 more
What's Your Complaint About?— Start in 2 Minutes
Each template pre-fills your case with the right escalation path, relevant regulations, and a professionally drafted complaint letter. Pick your issue and we'll guide you through the rest.
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Broadband Speed Not As Advertised
Broadband & PhoneYour broadband speed is consistently below the minimum guaranteed speed in your contract.
Common with: BT, Sky, Virgin Media +2 more
Unfair Bank Charges or Fees
Banking & FinanceYour bank has applied unfair charges, hidden fees, or penalties that were not clearly disclosed.
Common with: HSBC, Barclays, Lloyds Bank +2 more
Insurance Claim Unfairly Denied
InsuranceYour insurer has denied a claim that you believe should be covered under your policy.
Common with: Aviva, Direct Line, Admiral +2 more
Flight Delay / Cancellation Compensation
TransportYour flight was delayed over 3 hours or cancelled and the airline owes you compensation under UK261.
Common with: British Airways, easyJet, Ryanair +2 more
Council Service Failure
Local CouncilYour local council has failed to provide a service, made an error, or treated you unfairly.
Landlord Not Making Repairs
HousingYour landlord or letting agent is failing to carry out necessary repairs to your rental property.
Faulty Product — Refund or Replacement
RetailYou bought a product that is faulty, not as described, or not fit for purpose.
Common with: Amazon UK, Currys, Argos +1 more
HMRC Tax Calculation Error
HMRC & TaxHMRC has made an error in your tax calculation, sent an incorrect bill, or failed to process a submission correctly.
Common with: HMRC
DWP / Universal Credit Decision Dispute
DWP & BenefitsThe DWP has made an incorrect decision about your Universal Credit, PIP, ESA, or other benefit.
Common with: DWP