Complaint Packs — Expert Case Building Without the Expert Price

One-off payment. No subscription required. Get the ammunition you need.

Complaint Starter Pack

£29

Get your complaint off on the right foot with a professionally structured case and initial letter.

Best for: You know something is wrong but don't know where to start.

£49

For complaints that have stalled. We review your case, draft the right escalation letter, and prepare your ombudsman submission.

Best for: You've been going back and forth for weeks with no resolution.

£79

Everything you need to fight your complaint from start to ombudsman. The complete ammunition.

Full case setup, evidence review, and organisation
Up to 3 AI-drafted letters (initial, follow-up, escalation)
Promise tracking analysis with breach timeline
Ombudsman referral letter and submission pack
Full PDF case file with cover page, timeline, promises table, and evidence index
"What Am I Owed?" compensation assessment for your specific case
Priority email support for 30 days

Best for: You want the strongest possible case file without doing it all yourself.

Already tracking a complaint? These packs work with your existing case data.

Not sure which pack you need? Start Free and upgrade when you're ready.