Telecoms complaints
Organisation-specific guides: your rights, escalation routes, and how to start a formal complaint.
- How to Complain to BT
BT complaints: broadband, phone, and EE-branded services — Ofcom rules and ADR.
- How to Complain to EE
EE complaints: Ofcom framework, ADR schemes, and escalation routes for mobile and broadband.
- How to Complain to O2
O2 complaints: mobile plans, billing, and ombudsman escalation routes.
- How to Complain to Sky
Sky broadband and TV complaints: Ofcom rules and ADR for deadlocked disputes.
- How to Complain to TalkTalk
TalkTalk broadband and phone complaints: ADR, Ofcom rules, and practical steps.
- How to Complain to Three
Three UK complaints: mobile service disputes and CISAS escalation.
- How to Complain to Virgin Media
Virgin Media complaints: broadband/TV/phone and CISAS escalation where eligible.
- How to Complain to Vodafone
Vodafone UK complaints: mobile and broadband escalation under Ofcom rules.