Energy complaints
Organisation-specific guides: your rights, escalation routes, and how to start a formal complaint.
- How to Complain to British Gas
Step-by-step complaints against British Gas: your rights, deadlines, and escalation to the Energy Ombudsman. Draft a formal letter with TheyPromised.
- How to Complain to E.ON
Complain to E.ON with clear steps, regulator context, and escalation options including the Energy Ombudsman.
- How to Complain to EDF
EDF complaints: your rights, typical issues, and how to escalate beyond the supplier when deadlines are missed.
- How to Complain to Octopus Energy
Octopus Energy complaints: how to escalate fairly and when the Energy Ombudsman can step in.
- How to Complain to OVO Energy
OVO Energy complaints guide: deadlines, ombudsman escalation, and how to keep an evidence trail.
- How to Complain to Scottish Power
Scottish Power complaints: regulator context, typical disputes, and Energy Ombudsman escalation.