How Does BT Handle Complaints?
Based on 5 complaints tracked by TheyPromised users.
Data updated in real time.
Complaint Scorecard
Overall Grade: F
Promise Keeping0.0% · F
Response Speed0.0% · F
Helpfulness60.0% · B
Resolution Rate0.0% · F
Escalation Rate: 0.0% go to ombudsman
Average Resolution: 0.0 days
Average Response: 0.0 days
Total Disputed: £48
Most Common Channel: phone (71.4%)
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