How Does British Gas Handle Complaints?
Based on 7 complaints tracked by TheyPromised users.
Data updated in real time.
Complaint Scorecard
Overall Grade: F
Promise Keeping0.0% · F
Response Speed0.0% · F
Helpfulness56.3% · C
Resolution Rate0.0% · F
Escalation Rate: 14.3% go to ombudsman
Average Resolution: 0.0 days
Average Response: 0.0 days
Total Disputed: £3,830
Most Common Channel: phone (66.7%)
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